“Managers have made transphobic and homophobic comments…It makes me kind of feel in a way that I’m going back into the closet, which is very unnerving to me.”
–Gabriel Ocasio Mejias, fired HMSHost Starbucks barista, Orlando International Airport
“I have to use payday loans for food. Sometimes I go hungry…I don’t eat if there is not enough food, to make sure the kids in my house get fed.”
—Jay Kelly, HMSHost Starbucks barista, Orlando International Airport
“I have worked at Starbucks for HMSHost for 20 years. I came to this country with a dream to go to school and have a decent life. Instead, I have to work two jobs and hardly sleep.”
–Hiwot Fekadu, HMSHost Starbucks barista, Denver International Airport
In 2019, Starbucks claimed the median pay ratio for people of color working at its stores in the U.S. is 100 percent. However, across 142 Starbucks locations operated by HMSHost in 27 airports, median pay for Black baristas was $1.85 less than for white baristas, based on data from between February and October 2019.
Baristas at airport Starbucks locations operated by HMSHost allege discrimination based on gender identity and gender expression